IT Support

All companies, big or small, require IT Support in today’s technology-based market. Gone are the days of installing an anti-virus and calling it square. A managed approach is now the only option.

We make it simple with our eight pillars of IT Support. Take just what you need.

See Packages See Packages

IT Support Service Features

Remote Management & Monitoring

Constant, around the clock remote management and monitoring for devices, facilitated by a sophisticated Artificial Intelligence algorithm.

  • Allows access and control over all business machines and devices, effortlessly with a simple click.
  • Empower employees with lightning-fast access to IT Support experience swift issue resolution firsthand.
  • Automatically takes proactive measures to rectify and mend concerns prior to their escalation into critical issues.



Unlimited IT Support

With our Unlimited IT support, there’s no cap on the number of phone calls, emails, or tickets you submit to our top-tier technicians.

  • Eliminate unexpected costs, with one straightforward monthly payment.​
  • Peace of Mind - ​you shouldn’t have to worry about your staff calling IT for help.
  • Get help with no increase in costs or fees

SentinelOne - Endpoint Detection & Response

Equip every endpoint and workload —no matter their location or connectivity— to respond intelligently against cyber threats with powerful static & behavioral AI, all powered by SentinelOne.​

  • Harness the protection favored by Fortune 500 companies.
  • Safeguard against ransomware with a $1 million guarantee.
  • Shield your enterprise from threats, both external and internal

Live Support

Experience hands-on, assistance accessible across all your devices, whenever and wherever you need it. We are here for you.

  • Reveal hidden operational bottlenecks to boost overall business efficiency.
  • Slash technology-induced employee downtime by an impressive 65% on average, within the first year.
  • Engage directly with our dedicated AFI Technologies team – no third-party call centers or vendors in the mix.

Vendor Liaison

No more complicated hardware and software procurement processes – you can count on our experienced specialists to do it for you. We’ll keep you updated every step of the way.

  • Eradicate complicated and time-consuming interactions with tech vendors.​ We’ll communicate on your behalf and keep you updated every step of the way.
  • Enjoy your free time, as AFI Technologies takes charge of sourcing, purchasing, and scheduling seamless installation, all on your behalf.
  • Take advantage of your extended warranties and vendor incentives, all through us.

Fast-Track Support

Say goodbye to prolonged waits – get critical issues addressed within hours, not days or weeks, and ultimately prevent productivity losses.

  • Guaranteed resolution of tech-related issues, in a timely manner​.
  • Empower your employees with seamless access to tools essential for success.
  • Safeguard your costs by avoiding expensive downtimes that can potentially impact your finances directly.

Virtual​ CIO

Empower your business with an additional player - us as your Virtual Chief Information Officer, enabling you to maintain a competitive edge in the market.

  • Implement company-wide operational IT policies and procedures, with us as your counsel.
  • Get the efficiency, flexibility and expertise you need.
  • Reduce your expenses – companies on average spend $70,000+ developing and implementing internal tech policies.
  • Stay Current with technology trends and the latest security demands, ensuring your business’ competitive stance remains unshaken.

Business Backup + Recovery

Experience peace of mind - we maintain the security of your company's priceless assets.

  • Prevent catastrophic data loss with our cutting-edge backup solutions.
  • Shield your data treasures through a trifecta of Cloud + On-Site + Redundant backups.
  • Reduce Costs by over $50,000 annually, mitigating expenses related to data recovery and legal fees.

IT Support Service Packages